Your Process Isn't Broken. Your View Is.

Most organizations don’t fail because they lack smart people. They fail because everyone is debating symptoms instead of evidence. In this session, you’ll see how process mining combined with Power Lean Sigma changes the conversation, not by adding more meetings, but by replacing opinions with visibility. We’ll walk through how teams uncover hidden waste, rework, and bottlenecks already buried in their existing data. Then we’ll show how to use the Power Platform to: • Identify true root causes instead of chasing noise • Fix issues at the system level, not the hero level • Prevent problems from quietly re-occurring • Detect early warning signals before SLAs blow up The real shift isn’t technical. It’s how problems are approached. You’ll see how teams move from “Why is this always happening?” to “We know exactly where it breaks” — often in a single Teams meeting. If your dashboards look green but customers are still waiting, this session will change how you see your process forever.